Anatomy of the Human Mind

Why people react unreasonably — and how you help them think clearly again.

Your boss explodes over a trifle. Your partner is suddenly hurt, and nobody knows why. A good friend has been down for weeks. A colleague defends an opinion he would never hold with a clear head. And arguments get you nowhere.

It isn't your arguments. It's the way the human mind is built.

In this course you learn how the people around you tick. You find out why a person sometimes reacts before he thinks, what goes on inside him at that moment, and where the old recordings come from that steer him. Above all, you learn what you can do then:

• bring an upset person back to present time and to reason,
• help someone in an emotional low climb up step by step,
• tell from a person's mood how you need to talk to him so that he hears you,
• understand why fear and pressure make so many people unreasonable at the same time, and what helps against it.

The course explains everything in plain words, with everyday examples, short videos and small experiments you can try right away. No prior knowledge needed.

Scope: 20 evenings of about 45 minutes each, about 15 hours, with 17 videos.

Format: e-learning course in Moodle (college4knowledge.ch), 21 sections, 17 videos, comprehension questions for each chapter. Language: English. Editor: Andreas M. B. Gross, College for Knowledge.